Returns
Returns
We offer a 14-day return policy on all products purchased at inhistime.com.au. This policy is valid for 14 days starting from the day you receive your package.To be eligible for a return, the product must be unused and in its original condition, which includes the watch, strap(s), warranty card and the watch box.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will automatically be applied to the original method of payment, within 10 working days.
Note: We cannot accept returns if any of the items have been used. Returns are subject to inspection clearance.
Conditions:
- When returning an item, you are responsible for ensuring that the item is properly packed.
- A $25 restocking fee will be deducted from the refund.
- You will also be liable for the goods from the time of delivery until we have received the return.
- All return associated costs will not be refunded.
- If the returned item shows any signs of damage or use, we reserve the right to refuse the refund/return.
- We must be notified within 14 days of receipt of the item. The item must be shipped within 14 days from the date of notification. If these deadlines expire, we reserve the right to refuse the return
- Any shipping related duties or taxes on your return will not be refunded.
To initiate a return,
- Fill out and submit the returns form. Shipping instructions will be emailed in 1 business day.
- Make sure the watch and the watch box are securely packed in its original packing, including any filling as required.
- Pay for trackable shipping and ship the product to the provided address.